GAI-Tronics drive the market in specialised rugged communications, supplying telephones, evacuation systems, intercoms and critical telecom's equipment to industry and the public sector.
Extreme environments demand superior performance, which is why you’ll find our products and systems installed in safety critical and arduous locations worldwide. Whatever your communication needs, GAI-Tronics will find a solution that works for you.
Our expertise and 40 year’s experience encompass rail and road networks, oil and gas installations, mines, hazardous environments, hygiene-acute locations and public information networks. As demands change, our in-house research and development team enables us to respond to industry trends and to combine proven designs with new technologies.
Working with a worldwide network means GAI-Tronics can take advantage of local market knowledge and provide customers with comprehensive after sales service and maintenance planning programme's.
GAI-Tronics is an ISO9001, ISO14001 and OHSAS18001 certified manufacturer operating at the highest levels of product quality and customer service. All products meet stringent safety specifications and are approved and certified by leading international regulatory bodies / PTT authorities.
- History
- Company Profile
- Market Profile
- Quality Profile
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GAI-Tronics at Burton upon Trent is the European Division Headquarters for GAI-Tronics Corporation based in Pennsylvania, USA. Other offices can be found throughout USA, as well as in Italy, Malaysia and Australia (trading as Austdac). |
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Hubbell Corporation has owned GAI-Tronics since July 2000.
Hubbell Corporation has been in business since 1888. With 2008 revenues of $2.7 billion, Hubbell Incorporated is an international manufacturer of quality electrical and electronic products for a broad range of non-residential and residential construction, industrial and utility applications. GAI-Tronics is part of the Hubbell Electrical Systems group and also part of the Hubbell Harsh & Hazardous group. |
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Principal markets are telecoms, road, rail, oil and gas, commercial, utilities and mining sectors.
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GAI-Tronics is a leading designer and manufacturer of rugged specialised communication products and systems, manufactured under the brand names GAI-Tronics, DAC and Elemec. These have been preserved as brand names due to their longstanding presence in their respective market places and the experience, quality and reliability that these brands carry.
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| DAC Limited (Specialised Communications) and Elemec Systems (UK) Limited were companies that were bought by GAI-Tronics to enhance its product and experience portfolio. A new logo was created following the shape of the GAI-Tronics 'G' to show their new identity as part of GAI-Tronics. |
| More recently, the Hubbell and GAI-Tronics logos have been amalgamated to show GAI-Tronics as a division of Hubbell Limited, and as part of the Hubbell group. |
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GAI-Tronics is a leading designer and manufacturer of rugged specialised communication products and systems to premium markets worldwide. Principal markets are road, rail, commercial, oil and gas, utilities and mining.
With a diverse product and system range, from environmental telephones to complete evacuation systems, the DAC and Elemec brand names are well known within the industry/market place for their reliability and performance in hazardous and arduous areas.
GAI-Tronics prides itself on being able to provide a complete service for their customers, from design and manufacture, through installation and commissioning to maintenance and repair.
Originally formed in 1964, GAI-Tronics' focus on quality and the environment has seen the company achieve ISO9001, ISO14001 and OHSAS18001 status, as well as approvals being secured for the ATEX Directive for hazardous area equipment provision.
You can be sure that whatever form communications take in the future, GAI-Tronics will be at the forefront for providing innovative communications solutions.
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| Nature of Business |
Design and manufacturer high quality communication products and systems for arduous and hazardous areas |
| Business Details |
GAI-Tronics
A division of Hubbell Limited
Brunel Drive
Stretton Park
Burton on Trent
Staffordshire
DE13 0BZ |
| Registration Details |
Registered Office:
Hubbell Limited
Mitre House
160 Aldersgate Street
London
EC1A 4DD
Registration No. Registered in England, No. 669157
VAT No. GB 616 6810 38 |
| Markets Served |
- Commercial
- Transport
- Industries and Utilities
- Oil and Gas
- Security and Surveillance
- Mining and Tunnelling
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Other Offices |
(click to view their websites)
GAI-Tronics USA
GAI-Tronics Italy
GAI-Tronics Malaysia
GAI-Tronics Australia (Austdac)
Hubbell Inc USA |
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Commercial & Public Sectors
GAI-Tronics has become one of the major suppliers of special environment telephones in both the UK and World markets. The Company takes pride in its ability to offer products to meet the different specifications required by its varied portfolio of customers.
ADP (Paris Airport) |
Alcatel |
AT&T |
BT |
Ericsson |
Honeywell |
| Metropolitan Police |
Siemens |
telent |
Telia |
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Transport - Road Sector
GAI-Tronics is very active in the Road Transport Market supplying a number of authorities with roadside and tunnel telephones both in the UK and abroad. This includes the new generation of cellular and landline Emergency Roadside Telephones.
| Belgium Ministry of Roads |
HA (Highways Agency) |
Norwegian State Road |
| Scanvestring |
Semco |
Serco |
| Traffic Scotland |
Traffic Wales |
VM Alert |
Transport - Rail and Metro Sector
An increasing market is being found for GAI-Tronics telephones in the rail industry where rapid access to information or emergency centres is imperative. GAI-Tronics' Trackside and platform telephones are commonplace throughout the rail network. GAI-Tronics' audio packaging skills help meet the needs of On-Train and platform Communications, supplying custom designed systems for Rail Companies, Metro Trams and Underground Trains. Systems include Platform and On-Train Public Address, Crew Communications, Radio Interface, Auto Announcements and Passenger Emergency Systems.
| Arriva |
Babcock Rail |
Channel Tunnel |
| East Midlands Trains |
First Great Western |
Heathrow Express |
| Irish Rail |
Lisbon/Porto Underground (Metro) |
London Underground |
| MTRC |
Network Rail |
Norwegian State Railways |
| Siemens |
telent |
Thales |
| Unipart Rail |
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Industrial and Utilities Sectors
Industrial applications have been covered by GAI-Tronics with both simple telephones, and with more complex Public Address, Alarm and Evacuation Systems. Increasing needs for complete safety in the workplace means that GAI-Tronics' equipment is becoming more necessary in every work area, from offices and factories to Power Stations.
| BNFL |
Innogy |
Ministry of Defence |
| Corus |
Norwegian Hydro |
Portuguese Electricity (REN) |
| eon (previously Powergen) |
Scottish Power |
British Energy Generation |
Oil and Gas Industries
With the acquisition in 1998 of Elemec Systems Limited, GAI-Tronics expanded its range of offshore and onshore intrinsically safe products and systems to include Oil and Gas platform Public Address and Alarm Systems, Evacuation and Intercom Systems and Distributed Entertainment Systems.
The Elemec brand is well known in the Oil and Gas markets, and compliments the GAI-Tronics telephone product range.
| M W Kellogg |
BP Amoco |
Chevron |
| Esso |
Marathon Oil |
Mobil |
| Petronas |
Shell |
Texaco |
| Agip |
ABB |
Sakhalin Energy |
Mining and Tunnelling Industries
GAI-Tronics original reputation and expertise was gained in supplying equipment to the mining industry. Equipment needs to operate safely and reliably in hostile environmental conditions and explosive, wet and saline atmospheres.
Considered to be one of the leading mining communications signalling and control systems companies in the world, GAI-Tronics products are installed in mines worldwide.
| American Mines (numerous) |
Australian Mines (numerous) |
Carbosulsis |
| China Coal |
Hunosa |
Mines D'Ore |
| Rosugol |
TTK/TKI |
UK Coal Ltd |
The policy of GAI-Tronics is one of continuous improvement, therefore the company reserves the right to
change specifications without notice.
An Overview
GAI-Tronics, a Division of Hubbell Ltd is committed to providing quality products and services that meet customer needs, on time and to specification. The Company has a mature, integrated management system, which is approved to the ISO9001 quality, ISO14001 environmental and OHSAS18001 health and safety standards by LRQA. There is a well established continuous improvement program, which was recognized in 2004 by the ‘Perfect Engine’ award from TBM for lean manufacturing.
The Development Story
From its early beginnings in the 60's the Company was involved in the design and provision of communication and control equipment for arduous and hazardous environments in the mining and oil/gas industries where product quality and reliability are essential. Today we still providing such equipment and we are certified to the ATEX directive by BASEEFA, but the Company has used its fundamental expertise to expand into many other fields where the reliability and durability of product is essential.
A formal quality system was first established in 1985, and third party approval to ISO 9001 was achieved in 1991. The management system has been extensively developed over the years to incorporate the principles and methods of total quality and to establish a culture that fosters continuous improvement. The system was completely rewritten when the Company moved to a purpose built site in 2000, to improve the focus on key business processes and to emphasise the importance of customer satisfaction, as recommended by the ISO9001:2008 standard. The revised system is designed to provide an integrate response to all business needs and to facilitate future certification to Health and Safety management system standards.
When GAI-Tronics became a part of the Hubbell group extensive investment was made in Kaizen methods to develop the site as a centre of manufacturing excellence, which enabled us to produce other Hubbell products such as fuse switches, some of which are approved by UL and CSA. New equipment has also been secured to enhance manufacturing processes and to facilitate the introduction of lead free soldering to meet the requirements of the RoHS Directive.
In 2005 GAI-Tronics secured approval to the ISO14001:2004 environmental management system standard. The Company is a member of The Staffordshire Business and Environmental Network and there is an active environmental improvement program going on, which is supported by a ‘Green Team’ of volunteers who are keen to see that the business makes a significant contribution to the reduction of waste and the recycling of materials.
Since 2008 GAI-Tronics has approval to OHSAS 18001:2007 Occupational Health & Safety Management System.
Environmental Issues
GAI-Tronics are committed to working with their suppliers towards a cleaner, greener environment. Our environmental management system is certified to ISO14001 by LRQA. A 'Green Team' of keen volunteers from the staff helps to keeps everyone informed and motivated about green issues.
GAI-Tronics has introduced lead free soldering and worked with its suppliers to eliminate the hazardous substances highlighted by the RoHS Directive from many products. The phones we make for the Highways Agency in the UK incorporate a solar cell, and by being 'self monitoring' many of our products avoid the need for energy consuming and expensive service visits to ensure that they remain operational.The Company is recycling most of the waste cardbord, soft plastic, paper and metal generated by business activities and is a member of the B2B WEEE compliance scheme, which takes care of product recycling on our behalf. Energy saving options are being sought and implemented where appropriate.
Batteries from GAI-Tronics products may be returned to our Repairs Department for recycling in accordance with the Batteries and Accumulators Directive.
Our products are used in some of the toughest environments on Earth, from the North Sea to the cold of Siberia and the hot, arid conditions of Australia, and designed to survive the extreme weather conditions we are increasingly seeing in these times. So the environment is very much our business and we intend to play our part in making it better for everyone.
Our Future - and How You Can Help
At GAI-Tronics we are proud of our reputation as a provider of specialised communication and control products, with a comprehensive capability to respond to specific customer needs, from the design, development and manufacture of equipment to the provision of field service and on-going maintenance. We believe that we have established an inclusive, integrated working ecology that will serve us well in responding to future challenges and ever changing global market needs.
You can help us by completing a customer survey to tell us what you think of our products and services. This will take less than 5 minutes and all feedback from customers is actively used to promote performance improvement. If you would like to complete a form, contact us
Click [here] to see our Quality Manual
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