Description:

GAI-Tronics, the leader in rugged and security communications, now offers a call centre package for campus, parking, transit, and security applications.  C.M.A. (Call Management Application) is a PC-based application that works with our S.M.A.R.T. Emergency Telephones to provide a complete security package for your application. 

The C.M.A. will also receive calls and call out to standard analogue telephones, emergency telephones, and auto-dial telephones; however, any phones less than GAI-Tronics® S.M.A.R.T. telephones will of course provide only limited functions.

GAI-Tronics carefully considered all the facets of a Security Dispatch Office in the development of the C.M.A. application.

With nearly 20 years' experience providing rugged emergency communications, we implemented the C.M.A. to incorporate the needs and functions of:

- The Security Office Despatch Operator of a college campus or airport parking service, managing calls and multi-tasking between the emergency phone system and the police, fire, and ambulance dispatch radio system
- A caller, whether the caller has a flat tyre, needs emergency medical assistance, needs an escort from late night class, or is a nurse coming off second shift

Applications:
Security, campus, parking, transit, town centres, railway stations, airports

Approvals:
n/a

The GAI-Tronics Quality Management System has been approved by LRQA to
ISO9001:2008 Certificate No. 861888
ISO 14001:2004 Certificate No. 861888
OHSAS 18001:2007 Certificate No. 4004472

Order Code:
Call Management Application (CMA) 12509-028

Note:
Please contact us if you would like to book a demonstration of CMA

For further technical specifications, please download product information sheet

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